Gloucestershire has three tiers of Council, each with their own role and responsibilities. This can be confusing, so we hope the menu below will direct you to the correct council so you can resolve your issue or report your concern quickly.
If you are worried about a crime, please see our Crime and Safety page.
What Issue Do You Have?
How to report a missed bin?
Cotswold District Council is responsible for picking up bins. Please report problems directly.
My circumstances have changed, how can I get the correct tax relief?
Cotswold District Council is responsible for collecting Council Tax and arranging discounts and reliefs. Please contact the Revenues and Benefits team directly.
How to request a bin or recycling container?
Cotswold District Council is responsible for bins and recycling recepticles. Please contact the Recycling and Watse team directly.
Please also note that Cotswold District Council operates a watse separation system which can be confusing for new residents, please see the waste and recycling guidance to learn what goes where.
Where to report fly-tipping?
Cotswold District Council is responsible for enforcing fly-tipping, please contact the Fly-Tipping Action team directly.
Please also note that Cotswold District Council does not have the power to remove fly-tipping rubbish from private land, that is the land-owner’s responsiblilty. But Cotswold District Council can notify the land owner of the fly-tipping, so all incidents should be reported directly.
How to report an abandoned vehicle in your area?
Cotswold District Council has the responsibility to remove abandoned vehicles, please report abandoned vehicles directly and follow the advice.
I have a question about an allotment, or want to get one, who do I contact?
Moreton-in-Marsh Town Council operates three allotment sites, one in Hospital Road, one in Old Town (next to Tinker’s Close and Fosseway Avenue) and one on the Evenlode Road.
If you have any queries about an allotment, please contact our Assistant Clerk directly.
Someone is cutting down a tree - are they allowed to?
Trees are precious, and some are so valued that they are covered by a Tree Preservation Order (TPO). Cotswold Distrcit Council holds the list of TPOs for this area, so you check directly whether a tree is protected.
However, even a TPO won’t prevent a diseased or dying tree from removal.
Also remember that any tree (which has a trunk diameter of 75mm at 1.5m from the ground) within our Conservation Area is automatically protected to much the same degree as if it had a TPO. Cotswold District Council holds the Conservation Area maps for this area.
If a tree is covered by a TPO, or is in our Conservation Area, the person wishing to do work on that tree must apply to carry out tree works. You can therefore check on the Costwold District Council Planning Portal to see whether permission for works has been secured. If permission has not been secured, please report the works directly to Cotswold District Council.
Where to report a breach of planning regulations?
Cotswold District Council is the Local Planning Authority, and has responsibility to investigate complaints of breach of planning permission. Please contact the Planning Enforcement Team directly.
You can look up planning applications, and their planning conditions, on Cotswold District Council’s Public Planning Portal.
How to report a fraud?
Cotswold Distric Council is responsible for investigating reports of benefit fraud, and taking action where necessary. Please report fraud concerns to the Anti-Fraud Team directly.
For other concerns of fraudulent behaviour, please contact Action Fraud directly.
Where to complain for food hygiene?
Cotswold District Council is responsibile for investigating food hygiene concerns and take action if appropropriate. Please contact the food safety team directly.
How to complain about environment, cleaning etc.?
Cotswold District Council is responsible for street cleaning, dog fouling, litter, most overflowing bins and similar issues. Please report concerns to the Environmental Services Team directly.
Where to complain for noise, pests, pollution and air quality?
Cotswold District Council has the responsibility to investigate concerns related to noise, pests, pollution, air quality and other environmental nuisance. Please contact the Environmental Health Team directly.